Exchanges and Returns

Return and Refund Policy

Nigéria Artigos Religiosos

Thank you for shopping at Nigéria Artigos Religiosos!

We are committed to offering authentic and high-quality products. However, if you need to request a return or exchange, please check our policy below:

Timeframes and Conditions

• Returns and/or exchanges are accepted within 30 days of purchase.
• After this period, refunds or exchanges will not be possible.

Return and Refund Criteria

To be eligible for a return, the item must:
✔ Be unused and in the same condition as received.
✔ Be in its original packaging.
✔ Be accompanied by proof of purchase.

Important: Only products purchased at the regular price are eligible for a refund. Items on sale cannot be returned.

Exchanges

We only replace products that arrived defective or damaged. If you need to exchange an item for the same model, please contact us at: 📩 [email protected]

Non-Returnable Items

❌ Used products.
❌ Items that are not in their original condition, are damaged, or have missing parts for reasons not attributed to us.

Refund Process

If your return is approved, the refund will be processed automatically. Before reaching out to us, please follow these steps:

1️⃣ Check your bank account.
2️⃣ Contact your card issuer, as processing time may vary.

If you have not received your refund, please contact us at: [email protected]

Shipping Costs

• Customers are responsible for return shipping costs.
• Shipping costs are non-refundable. If a refund is granted, the shipping fee will be deducted from the total amount.
• The time for the returned item to arrive may vary depending on the location.
  ⚠ We recommend using a tracked shipping service, as we cannot guarantee receipt of your return without it.